SAP 2010 Sustainability Report SAP 2010 Sustainability Report SAP 2010 Sustainability Report SAP 2010 Sustainability Report SAP 2010 Sustainability Report

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2010 Sustainability Report

Helping the world
run better.

Sustainability is transforming the business world in the 21st century. And as a business software company, we have an important role to play as this transformation unfolds. We welcome your feedback and ideas as we share our progress on this journey.

In a better run world,

SAP becomes a more sustainable company.

Sustainability starts with holding ourselves accountable. We have set firm targets to continuously improve our sustainability performance, measuring everything from customer satisfaction to emissions to employee turnover. Explore our 2010 sustainability achievements and challenges across our operations.

In a better run world,

SAP helps companies grow profitably and sustainably.

Our greatest potential to help the world run better is through software solutions for our 100,000-plus customers. For the first time, we are sharing estimates of the impact of our solutions on customers, the environment and society at large. We welcome your feedback and ideas on our approach to measuring this impact.

In a better run world,

SAP helps drive
opportunity for all.

Our social strategy focuses on creating opportunities for both people around the world and our own company. We combine our technological, financial, and volunteer resources to help people meet basic needs, drive innovation through education and create sustainable economic growth.

In a better run world,

Everybody
does their part.

We’d like to hear from you: Your feedback on our work so far, your examples of best sustainability practices, and your view on what’s important going forward. We also value your help in engaging more people in the conversation started in this report.